REFUND & REPLACEMENT POLICY — FABOCLUBS

At faboclubs, every item is made specifically for you. We understand that sometimes a product may not turn out the way you expected — and we're committed to resolving that quickly and fairly.

Note: By placing an order with faboclubs, you agree to the terms outlined in this policy.

1. Order Changes & Cancellations

Because faboclubs products are printed and produced on demand for each order, your order enters production shortly after it's placed.

• Within 2 hours of placing your order: you may request changes (design, size, shipping address, etc.) or cancel the order.
• After 2 hours: the order has already entered production and can no longer be changed or canceled.

Please double-check all personalization details (name, image, size, address, etc.) before completing checkout, as this is the most common source of errors with made-to-order items.

2. Free Replacement or Refund

faboclubs does not require you to return the item to receive a replacement or refund. You may keep the original product and still be eligible, as long as your request falls under one of the cases below and is submitted within 30 days of delivery:

• The item is damaged, defective, or not functioning properly
• The item is different from what you ordered or from your order confirmation (wrong design, size, variant, etc.)
• The order was lost or never delivered, provided the shipping address was accurate

In these cases, you may choose either a replacement or a full refund. Please contact us with photos/videos of the product (if applicable) so we can resolve it as quickly as possible.

3. What's Not Covered

To keep things fair for both customers and faboclubs, the following are not covered under this policy:

• Requests submitted more than 30 days after delivery
• Change of mind or no longer wanting the item, for reasons unrelated to a product defect
• Damage caused by improper use or care after delivery

4. Replacement With a Small Fee

In the two cases below, faboclubs will still send a replacement, but a small fee (well below the original price) applies, since the issue originated from information provided by the customer:

• The item was made incorrectly due to inaccurate personalization details (design, size, etc.) submitted at checkout
• The package was returned and lost due to an incorrect shipping address provided by the customer

5. How to Request a Replacement or Refund

Please contact our support team at support@faboclubs.com with:

• Your order number
• A description of the issue
• Photos or videos of the product (if it arrived damaged or incorrect)

We'll get back to you and work out the best solution as soon as possible.

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This policy may be updated from time to time. For any questions, please reach out to us at support@faboclubs.com.